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Pre-Sales

  • I want to order an item that is not in stock

    We will happily order an item for you that we don't have in stock. If requested, then we will ship whatever we have in stock immediately and the remaining item(s) as soon as they have arrived. Shippin...

  • Wholesale account authorization

    Thank you for your interest in obtaining a wholesale account with Banzai Music. We believe you will be pleased with our wide selection of products, wholesale pricing and our excellent customer support...

  • Is there a minimum order amount?

    For local pickups at our warehouse in Berlin, Germany there is a minimum order of 30 Euro. There is no minimum order amount for all other orders....

  • Will I have to pay import taxes?

    All orders ship from Berlin, Germany. If you are located in the EU there will be NO import tax and NO customs duty. If you are located outside the EU your order might be subject to customs duty. Pleas...

  • Where do the goods ship from?

    All goods ship from Berlin, Germany....

  • Quantity discounts and quotes (RFQ)

    If you are interested in large quantities or if you need something that is not listed online please contact our support team to get a quote. As one of the leading musical parts and equipment shops in ...

  • I want to buy something. Is it in stock?

    Besides the items you are interested in you will find the stock level indicator. The current stock level of the item will be displayed online. The stock level indicator is connected to our warehouse d...